Privacy protection statement
The Belgian Association of Members of the Order of Malta respects your privacy. In accordance with the new General Data Protection Regulation, which came into force on 25 May 2018, it is our intention to inform all persons we process of our operation and use of their personal data. If you have any questions or comments in this context, please do not hesitate to contact us.
“Personal data” is any data relating to an identified or identifiable person.
“Personal data processing” includes all processing and use of personal data, including collecting, recording, sorting, structuring, storing, updating or modifying, requesting, consulting, using, delivering by transmission, distributing or making available by any means, reconciling or combining, protecting, erasing or destroying personal data.
The head of data processing is the Belgian Association of Members of the Order of Malta ASBL, with registered office Av. Huart Hamoir 43, 1030 Schaerbeek | RPM number: 410.197.855 | Telephone: +32 (2) 252 30 72 | E-mail (hereinafter “the Order of Malta”).
We deal with:
We also use this information for future fundraising campaigns.
We may also process information you provide us spontaneously, such as your feedback on our organisation or some of our activities or campaigns.
We sometimes visit third-party address databases for a specific fundraising campaign. In this case, we only use personal data for that specific campaign and your data is only stored if you donate as a result of this campaign.
We handle:
We use this information in organising our activities and for statistical purposes.
We may also process information that you provide us spontaneously, such as your return on our organisation or some of our activities or campaigns.
We handle:
We use this information in the context of providing optimal assistance to the individuals concerned and for statistical purposes.
We may also process information that you provide to us spontaneously, such as your return on our organisation or some of our activities or campaigns.
Your data is processed as part of our administrative obligations, for the practical organisation of our activities and the communication of general information about the Order of Malta, as well as for statistical purposes. As part of our cooperation, we will contact you by post (e.g. “Members’ News”), by e-mail or by telephone.
Your data is processed to optimally organise the assistance of any type we offer you and for statistical purposes.
As part of our activities, we will contact you by post, e-mail or telephone.
Your personal data is processed only to inform you about our activities and what we do with the help of your donations, for fundraising and the administrative follow-up of donations, including, if necessary, the sending of a tax certificate of donations. As part of fundraising campaigns, we usually contact you by post, email or telephone.
If you do not provide us with the necessary personal data, for example by filling in a form or otherwise, your donation and/or the granting of a tax certificate may not be processed correctly.
For some fundraising campaigns, we may only write to people with a specific profile, e.g. based on their donation history, age or personal preferences.
The processing of personal data in other fundraising campaigns focuses on the legitimate interest of the Belgian Association of Members of the Order of Malta, as fundraising is necessary for good causes, and that it fits well with our non-profit activities. Following a donation to our organisation, your data is treated to ensure proper monitoring of the gift (recording, processing, tax certificate,residence) in the alleged necessity for the execution of our agreement, and in accordance with our legitimate interest to process the gift in the correct way.
The processing of the personal data of our members, volunteers and beneficiaries takes place within our organisation. We also use service providers (e.g. for the management and hosting of computer applications) or a social secretariat. We ensure that these service providers comply with the required security measures for secure and correct processing of your data and that they fulfil their obligations in accordance with applicable legislation.
To ensure the processing of personal data of our donors, we may use service providers who process your data under our responsibility (sometimes referred to as “subcontractors”). We ensure that the service providers we use apply security
rules to ensure a safe and reliable processing of your data and that they fulfil their obligations in accordance with applicable law.
Your data is processed on behalf of our organisation by Cloudbizz, BuSI, Spleen Creation, service companies that specialising in the management, development and hosting of computer applications, or by Gunera Communications and Telemak, specialised service providers in communication support, for example for fundraising purposes. GUNERA COMMUNICATIONS holds your data on behalf of our organisation.
Your data may also be transferred to third parties outside our organisation when necessary for the processing of your donation and/or the tax consequences of that same donation (e.g. banks or tax authorities to grant tax certificates), or where we are legally obliged to do so.
If you wish to exercise your rights as a data subject, please send your request by e-mail to or in writing to the Order of Malta.
Opposition to data processing where the legal basis of “legitimate interest” is involved: You also have the right at any time to oppose the data processing by us, insofar as it is on grounds of legitimate interest. We will then terminate the processing of your data unless we can prove – in accordance with legal requirements – legitimate compelling reasons for further processing, which take precedence over your rights.
Withdrawal of Consent: Within the scope of your consent regarding the processing of your data, you may at any time effective immediately and for the foreseeable future, withdraw the consent without prejudice to the lawfulness of the processing of your data up until the withdrawal of said consent.
Right of appeal to the controller: you have the right to appeal to a data protection authority. To do so, you must contact the data protection authority responsible for your region with the competent data protection authority for us. These are: the Belgian Data Protection Authority, with headquarters at Rue de la Presse 35, 1000 Brussels, by sending a letter to this address or an e-mail.
Therefore, if your personal data is processed in our database under our responsibility, you can submit a request to access or modify them. You can also ask for your personal data to be deleted; in which case, we will only save your name and address to keep track of your wish to not be contacted in the future. You can also indicate your opposition to their processing or request their restriction. You can also ask, under legal conditions, to receive your data in a structured, current and machine-readable form.
We store the data for up to 10 years after the end of our cooperation or after you have been assisted by our organisation (or later, if required by law).
Of course, we will not use your data if you inform us of this. Data relating to employment contracts or volunteer contracts will be kept for as long as is legally required.
If we contact you as a potential donor and you do not make a donation, we reserve the right to contact you again later. If you make a donation to us, we will process your data as part of the continuation of fundraising and keep it for 11 years after your last donation or after the last time you actively demonstrated through any means your interest in our organisation or for as long as is required by law. After this period, we reserve the right to extend this period by taking into consideration that recalling may be useful to our organisation.
We will not store and process your data if you inform us of this request. Data relating to the granting of tax certificates will be kept to a minimum as long as the law requires us to do so.
We obtained your data when managing your employment or volunteer contracts or membership applications and through our contacts.
We obtained your data through the information you provided when you registered for one of our activities and through our contacts.
We have your contact details:
Your data will only be used for the activities of our organisation and will not be disclosed to third parties other than our “subcontractors”, except as part of our legal restrictions
Non-profit associations only achieve the goals for which they were established if they can count on the necessary funds. Therefore, we depend on generous donations from companies, organisations and individuals. For a non-profit organisation like ours, it is therefore essential to reach the largest possible target group to achieve our goals and carry out our fundraising campaigns.
If you have donated directly to the Belgian Association of Members of the Order of Malta directly after receiving a fundraising letter, on behalf of the Belgian Association of Members of the Order of Malta, your name, address, title, gender and details relating to your donation will be processed for this purpose and your data will be recorded in our database, but will not be passed on to third parties other than our “subcontractors”.
If you or third parties (e.g. your bank or Bpost) share changes to your personal data, they will be stored in our files.
For any information and suggestions regarding this data protection charter, please contact us or contact our data protection officer at the e-mail address.
